FAQ
If you have any questions, please contact us.
Frequently asked questions.
Do You Offer Free Shipping?
Enjoy free express tracked shipping worldwide on every order. Fast, secure delivery with full tracking included.
How Long Will It Take To Receive My Order?
All orders are processed within 1–3 business days.
Estimated delivery is 3–7 business days worldwide with express tracked shipping.
Delivery times may vary during periods of high order volume.
What If I Don't Like It? Can I Return It?
Yes! We offer 30-day returns from the day you receive your items.
You can easily return your purchase by sending us an email. We want you to love what you wear!
How Can I Track My Order?
As soon as your order ships, you’ll receive a confirmation email with your tracking details.
You can monitor your delivery anytime directly on our website tracking page.
International tracking updates may take a short time to appear.
How do I know the quality is good?
Since 2022 every single piece that has come into AION New York — whether it's a necklace, a bag, a pair of sunglasses, or a dress — has passed one question before it goes on the site.
Would Maria have worn it?
Not the Maria from the magazines. The real one — with opinions, with places to be, and a life worth dressing for every single day.
If the answer is yes, it's here.
If the answer is no, it doesn't matter how well it's selling somewhere else.
That standard hasn't changed since the day we launched. Over 114,000+ women have trusted it. Less than 1% have ever asked for a refund.
That's not a marketing number. That's the answer to the question you're actually asking.
